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Anchor prices in Croatian salons: what changes on 1 October 2026

From 1 October every Croatian salon must show, beside each current price, the price that applied on 10 September 2026 — and anyone with a website must publish a machine-readable price list. What the rule asks for, and how to get ready.

F9.contact team5 min read
Compliance
Pricing
Croatia
Hair salons

From 1 October 2026, every price in a Croatian salon must be accompanied by a second one: the price that applied to the same service on 10 September 2026. It is officially the dodatna cijena, the additional price, but everyone calls it the sidrena cijena — the anchor price. On the same day, any salon with a website must also publish its price list in a format a computer can read.

Both obligations come from two Government decisions published in Narodne novine 101/2026 on 11 September, made under the Zakon o iznimnim mjerama kontrole cijena. They were not written for hair and beauty salons in particular — they cover almost everyone who charges a consumer — but salons are covered in full.

This is not legal advice. For your own situation, ask your accountant or the Ministry of Economy.

What an anchor price is

The anchor price is a photograph of your prices on 10 September 2026. It never moves again. Your current price may change as often as you like, but the 10 September price has to sit beside it, so the client can see whether it moved and by how much.

If you have changed a price since then:

Women's cut and blow-dry — €28.00
Price on 10 September 2026: €25.00

If you have not:

Women's cut and blow-dry — €25.00
Price on 10 September 2026: €25.00

Which is the first surprise: the anchor must be shown even when it is identical. The Ministry of Economy says so explicitly. There is no exemption for a salon that never raised its prices.

The second thing worth remembering concerns a service you add later. For a service that did not exist on 10 September, the anchor is the price at which you first offered it, shown with that date — not 10 September, but the day the service first appeared on your price list.

Who is covered

Anyone selling goods or services to consumers, whether a d.o.o., a j.d.o.o. or an obrt, and whatever their size. Hair salon, beauty salon, nail salon, clinic, barbershop: all of them.

Businesses that deal exclusively with other businesses are not in the same position — the measure exists to inform consumers. That is no comfort to a salon: your buyer is precisely a consumer.

Where it has to appear

Not only on the price list on the wall. The decision asks for the additional price everywhere you show the current one:

  • the price list at the place of service,
  • leaflets and posters,
  • digital advertising in the salon and outdoors,
  • websites.

If a price hangs on a tag, the additional price goes on the same tag. The principle is simple: the client must see both prices in the same place at the same time, with no extra click and no hunting.

The Croatian Chamber of Trades and Crafts reads “websites” as websites, not as social media profiles. If you post prices on Instagram, that is a question for your accountant — and writing both prices there anyway is the safer answer.

The second obligation: a machine-readable price list

This is the part that is easiest to miss. If you have a website, you must publish your price list on it as a .csv or .xml file. Not a PDF, not an image, not a table typed into a page — a file suitable for automated processing.

For services, each row carries:

  • the service name,
  • the retail price, flagged if it is a promotional price,
  • the anchor price.

A service provider refreshes the file on every price change, by 08:00 that day. Traders selling goods do it every working day, whether or not anything changed. Every published version must stay available for 30 days.

A salon that also sells products — shampoos, treatments, home colour — needs extra fields for those: code, brand, unit of measure, price per unit, barcode and availability.

Penalties

The State Inspectorate supervises this. Fines are set by article 20 of the Zakon o iznimnim mjerama kontrole cijena:

WhoFine
Trader — legal entity€3,000.00 to €30,000.00
Responsible person in a legal entity€1,000.00 to €4,000.00
Trader — natural person (obrt)€1,000.00 to €20,000.00

For a one-chair salon the lower bound is serious money and the upper bound is several months of income. This is not one to put off.

Five steps to get ready

  1. Establish your prices as of 10 September 2026. If you have not changed them, those are today's prices — write them down anyway, because in a year you will not remember.
  2. Extend the price list in the salon. One more line under each service: Price on 10 September 2026. Make it as legible as the current price.
  3. Walk through every place a price appears. Window, leaflet, poster, website, online booking page. Both prices everywhere.
  4. If you have a website, prepare the .csv or .xml price list and put it at a stable address. Agree with whoever maintains the site who refreshes it when a price changes.
  5. Record every future price change with its date. The anchor stays at 10 September — but your own price history saves a lot of grief when somebody asks.

Where F9 stands

Honestly: F9 does not support anchor prices today. Your service prices are in the app, and the online booking page shows them to clients — but it shows one price, not two. We are building it: an anchor price field on every service, shown beside the current price wherever a client sees it, and a price list export in .csv and .xml. We are not promising a date until it is done.

Until then the work is manual, and the five steps above take one afternoon. If you have a question about your own situation, write to us — we will not pretend to be lawyers, but we know where to point you.


Sources: Odluka o isticanju dodatne cijene kao mjera izravne kontrole cijena (NN 101/2026); Odluka o objavi cjenika proizvoda i usluga kao mjera izravne kontrole cijena (NN 101/2026); Zakon o iznimnim mjerama kontrole cijena, art. 20; Ministry of Economy clarification of 22 September 2026.

Correct as at 24 September 2026. Not legal advice.

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