The salon management platform built for the EU. Not adapted for it.

F9.contact combines online booking, client records, Croatian fiscal compliance (FINA), GDPR-native data protection, and staff scheduling into a single platform. For hair salons, cosmetology clinics, nail studios, and small polyclinics in Croatia and across the EU.

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One platform

Everything a personal-care business runs on

Booking, records, compliance, prepaid revenue, scheduling and analytics — designed together, not bolted on.

Online booking, your way

Take bookings through the customer portal, an embeddable website widget (one script tag, zero dependencies), or a QR code. Book several services in a single slot, with combined duration and only workers who can perform every service. Guest checkout collects contact details with inline GDPR consent, real-time availability prevents double-bookings.

Client records that actually remember

Encrypted profiles with visit history, staff notes, allergy flags and loyalty. Hair salons record exact colour formulas — developer volumes, gram weights, level transitions — plus per-visit photos and signed consultations. Every record is GDPR-erasable.

Croatian fiscal compliance, built in

JIR + FINA QR code on every invoice. Blagajnički maksimum and Odluka PDFs, dnevnik blagajne, variance classification and JOPPD tip export. MPV gift cards and SPV service packages handled to the letter. Not a plugin — part of the platform.

Prepaid revenue: packages, memberships, gift cards

Sell pre-paid service bundles, recurring membership plans with included services and member discounts, and partial-redemption gift cards. Industry research shows prepaid clients retain at 70–90% versus 30–40%. Everything integrates across the POS and the customer portal.

Staff scheduling without the chaos

Shift templates, time-off with conflict detection, and shift swaps with automatic booking reassignment. Google Calendar sync mirrors the service and time only — never customer names, phones or notes (available, live-verified on dev; production rollout pending Google OAuth app verification). Every change lands in an immutable audit trail.

Analytics you can act on

Financial, Bookings, Clients, Staff and Inventory reports in one place. Filter by date range and location, then export to CSV. Revenue by service, worker and payment method; retention and rebooking rates; per-worker utilisation against scheduled hours.

Run your salon on a platform that was built for the EU

Start a free trial today — set up your locations, services and team in minutes. No card required.