8 min read
How F9.contact Encrypts Your Clients’ Data
A technical look at how F9.contact encrypts client data: one key per record, a key for your salon alone, what is encrypted, what is not, and how erasure works.
Data protection
Privacy
GDPR
Notes for salon owners
Croatian fiscalisation, GDPR, client records and prepaid services, written for the people who run the salon.
Read more
8 min read
One Tablet, the Whole Team: Why Staff Log In with a PIN
How the shared front-desk tablet works in F9.contact: set it up once, staff switch with a PIN, and every booking and receipt carries the right name.
Running a salon
Cash register
Data protection
6 min read
Anchor prices in Croatian salons: what changes on 1 October 2026
From 1 October every Croatian salon must show, beside each current price, the price that applied on 10 September 2026 — and anyone with a website must publish a machine-readable price list. What the rule asks for, and how to get ready.
Compliance
Pricing
Croatia
6 min read
Getting Consent Right for Chemical and Aesthetic Treatments
Why chemical and aesthetic treatments need signed, traceable consent, and how eIDAS electronic signatures in F9.contact make each one independently verifiable.
Consent
eIDAS
Cosmetology
6 min read
Service Packages vs. Memberships: Which to Sell
Pre-paid service packages and recurring memberships both drive prepayment, but solve different problems. How to choose the right tool per salon client.
Memberships
Service packages
Prepayment
7 min read
Gift Cards and the Croatian MPV VAT Rule, Explained
How gift cards work in F9.contact and why the Croatian MPV treatment means no VAT at sale and VAT at redemption, fiscalised correctly with the Tax Administration.
Gift cards
Fiscalisation
VAT
6 min read
Why Precise Colour-Formula Records Are Your Best Retention Tool
Structured hair colour-formula records let any colorist reproduce a result on the next visit. How to capture mix, developer, levels and tone, encrypted at rest.
Hair salons
Colour
Client records
5 min read
Why Memberships Grow Salon Revenue
Recurring membership plans turn unpredictable salon visits into stable monthly revenue. The business case, the common models, and the EU rules.
Memberships
Revenue
Client retention
6 min read
What Is Croatian Fiscalisation? A Plain-Language Primer
Fiscalisation 101 for personal-care businesses: what JIR, ZKI and the receipt QR code mean, how the blagajnicki maksimum works, and how F9.contact automates it.
Fiscalisation
FINA
Croatia
6 min read
A Practical GDPR Guide for Salon Owners
What GDPR actually requires of a personal-care business, in plain terms: lawful basis, consent, customer data rights, and how F9.contact handles them for you.
GDPR
Compliance
Data protection